Our Guarantee To You
At 3DGifts, we stand by our products and we want you to be happy when you open that box. If you are not, we will refund the invoiced amount of any of our 2D and 3D laser etched crystals.
- The order must be returned to us within 14 days of delivery confirmation date.
- Please provide a brief explanation regarding the return along with your account information.
- The goods must be packed in the original box.
- This guarantee applies to all of our customers and retailers.
- For personalized crystals, a 15% customization fees apply.